To fix the fitbit charge 3 screen not working issue, try resetting the device or requesting a replacement. A malfunctioning or damaged screen can interfere with the watch’s functionality and display.
Fitbit charge 3 is a popular fitness tracker that helps users monitor their health and fitness progress. However, sometimes users encounter a screen not working issue on their devices. This can be frustrating, especially if you rely on it to track your daily activity goals.
The cause of the problem can be attributed to a malfunctioning display or physical damage to the screen. However, by resetting the device or requesting a replacement, you can fix the screen and get back to monitoring your health progress. In this article, we’ll explore a few solutions you can try to fix the fitbit charge 3 screen not working issue.
Credit: gadgetsandwearables.com
Check For Physical Damage
Fitbit Charge 3 Screen Not Working
If you are experiencing issues with your fitbit charge 3 display screen, there are several troubleshooting methods to consider. One of the first things you should check for is any physical damage to the screen. In this section, we will explore the steps to follow when checking for damages and potential solutions to fix them.
Inspect For Cracks Or Scratches On The Display Screen
When examining your fitbit charge 3 for physical damage, there are some key points to keep in mind. Here are the steps to take when inspecting for cracks or scratches on the display screen:
- Check the edges of the screen for any visible cracks or damages.
- Examine the entire surface of the screen for scratches, nicks, or other signs of damage.
- Use a flashlight or other light source to help you spot any hard-to-see damages.
- Record any damages found during your inspection so you can report them accurately.
Display Screen Cleaning Procedure
Dirt and debris buildup on your fitbit charge 3 screen might cause performance issues. Here are some things to keep in mind when cleaning your fitbit’s display screen:
- Clear any debris or dirt around the edges of the screen with a soft-bristled brush or toothbrush.
- Use a microfiber cloth to wipe the entire surface area of the screen.
- Avoid using harsh cleaning agents or products with abrasive elements, as they may cause damage to the screen.
Repair Or Replacement Options For Physical Damage
If your fitbit charge 3 screen has physical damage, like cracks or scratches, you may need to consider repair options or replacement. Here are some possible solutions to consider:
- Contact fitbit technical support and inquire about their repair services and costs.
- Check with the retailer where you purchased the device to see if they have any repair or replacement options.
- If the device is under warranty, contact fitbit customer support to report the damage and discuss repair or replacement options.
When facing a fitbit charge 3 screen issue, start by checking for physical damage. Use the above steps to inspect the device and consider possible solutions, which may include repair or replacement options. Remember to take care of your fitbit properly, including regular cleaning, to prevent any unwanted issues in the future.
Reset Your Fitbit Charge 3
Step-By-Step Instructions For Resetting The Device
If you’re facing issues with your fitbit charge 3 screen and tried all the possible solutions, it might be time to reset the device. Here are the step-by-step instructions to reset your device:
- Go to the settings app on your charge 3 > about > clear user data.
- A pop-up will appear with a warning message. Select “yes” to confirm and then press and hold the button on the side of the device.
- Keep holding until the fitbit logo appears on the screen, and then release the button.
- Wait for a few seconds until your device vibrates, indicating a restart.
Benefits Of Resetting The Device
Resetting your device might seem like a hassle, but it comes with its benefits. Here are a few advantages of resetting your fitbit charge 3:
- It can solve any issues with your device’s screen, unresponsive buttons, or syncing problems.
- Resetting your device is an effective way to clear any bugs or glitches that may have become a hindrance in achieving your fitness goals.
- It can wipe out any data that you no longer want to track or keep on your fitbit.
Potential Drawbacks Of Resetting The Device
While resetting your fitbit can be advantageous, it’s essential to know its potential drawbacks too:
- All your data, including any unsynced workout, will be deleted from your device. Therefore, make sure to sync with the fitbit app before resetting your device.
- Resetting your device can also take some time to set it up again. You’ll need to go through the entire initial setup process, which might be a tedious task for some.
Resetting your fitbit charge 3 can be a simple and effective solution to solve any issues you’re facing with your device. Although it comes with some drawbacks, with step-by-step instructions, anyone can reset their device without any trouble.
Check For Battery Issues
Identifying A Battery Issue
One of the most annoying issues you may face when using your fitbit charge 3 is when the screen stops responding or becomes unresponsive. In most cases, the reason behind this could be related to the battery. Here are some indications that could help you to identify a battery issue:
- The device won’t charge even after being connected to the charger for a long time.
- Screen only shows the fitbit logo and nothing else.
- The screen will not light up at all.
Troubleshooting Battery Issues
Once you have identified that the problem is related to the battery of the fitbit charge 3, the first thing you should do is troubleshoot. Here are some tips that could help:
- Restart your device by holding down the button on the side of the screen. Keep holding until you see the fitbit logo.
- If the device won’t turn on while charging, try a different usb port or a usb wall charger.
- If you are still facing issues after restarting your device and changing the charger, try resetting your device. Press and hold the button on the side of the screen until you see the fitbit logo and release it.
Charging The Fitbit Charge 3 And Ensuring Proper Battery Life
The battery of your fitbit charge 3 can last up to a week if you ensure proper charging and battery life. Here are some tips on how to do that:
- Make sure to fully charge your device before using it for the first time.
- Use only the charger that came with the device to charge it.
- Charge your device when the battery level drops to 10% or less.
- Charge your device to 100% and avoid leaving it plugged in for long periods.
- To enable better battery life, turn off notifications and limit the number of alarms that you use.
Take good care of your fitbit charge 3 battery with the tips we shared, and enjoy the world of endless possibilities your device has to offer.
Firmware Update
Fitbit charge 3 is a great device that helps you stay motivated to reach your fitness goals. However, like any other technology, it can sometimes face issues such as screen malfunctioning. One way to fix this problem is to update your device’s firmware.
Here’s what you need to know about firmware update and how to do it.
Checking For Software Update
Before you begin to update the firmware of your fitbit charge 3 device, you need to check if there is an available update. Here are the steps you can follow to check software update:
- Connect your fitbit device to your smartphone or computer
- Open the fitbit app or fitbit connect software
- Select your device on the app or software dashboard
- Look for the “updates” tab and check if there is an available firmware update for your device
- If there is, proceed with the installation
How To Install An Available Software Update
If you have already confirmed that there is an available software update for your fitbit charge 3 device, here are the steps you can follow to install it:
- Make sure that your fitbit device is fully charged or has at least 50% battery life
- Connect your device to your smartphone or computer
- Open the fitbit app or fitbit connect software
- Select your device on the app or software dashboard
- Select the “updates” tab and follow the on-screen instructions to download and install the update
- Keep your device connected until the update is complete
Importance Of Keeping Your Fitbit Charge 3 Up To Date
Keeping your fitbit charge 3 device up to date with the latest firmware update is essential for several reasons:
- It ensures that your device runs smoothly and efficiently
- It fixes any known bugs or issues that might be affecting your device’s performance
- It adds new features and improves existing ones
- It enhances your overall user experience
- It improves the accuracy of your data tracking, which is important for fitness tracking and analysis.
Updating the firmware of your fitbit charge 3 device can help fix any issues related to screen malfunctioning. It is an easy process that you can do on your own by following the steps outlined above. By keeping your device up to date, you will ensure that it performs at its best and provides you with an accurate and enjoyable fitness tracking experience.
Contact Fitbit Support
Fitbit charge 3 is a fantastic wearable that combines style with functionality. However, things can go wrong, and one of the most common issues that users face is a non-responsive or malfunctioning screen. If you’ve encountered this problem, you might be feeling helpless and unsure of what to do next.
Don’t worry; in this section, we’ll explore the various options available to you, including reaching out to fitbit’s support team, exploring repair or replacement options, and troubleshooting the issue yourself.
Obtaining Support Assistance From Fitbit Customer Service
If you’re experiencing trouble with your fitbit charge 3 screen, and it’s still under warranty, your first step should be to contact fitbit customer service. They specialize in addressing problems like these, and their team of experts is always on hand to help.
Here’s how you can get in touch with them:
- Visit the official fitbit website and navigate to the contact support page.
- Select your device from the list of products.
- Describe the issue you’re facing with the charge 3 screen, and then follow the prompts to get in touch with a support representative.
Exploring Repair And Replacement Options Under Warranty Or Out Of Warranty
If your fitbit charge 3 is still under warranty, you might be eligible for a free repair or replacement. However, if the device is out of warranty, you’ll be responsible for all costs associated with the repair or replacement. Here are some things to consider:
- If your fitbit charge 3 screen is under warranty, reach out to fitbit support and outline your issue. They’ll assess the problem and send you further instructions on how to proceed.
- If your device is out of warranty, fitbit charges fees for repair and replacement services. You can find detailed information on the company’s official website under the “repairs and warranty” section.
Troubleshooting With Fitbit’S Self-Help Online Resources
If you’re tech-savvy and experienced with wearable devices, you might be able to troubleshoot the fitbit charge 3 screen issue yourself. Fitbit offers a robust self-help library of resources on its support website. Here’s how to access it:
- Visit the official fitbit website and navigate to the “help” section.
- From the resources available, select “product help.”
- Locate the “fitbit charge 3” section.
- Browse through the topics and select the one that closely matches your issue.
There are several things to do if your fitbit charge 3 screen is not working correctly. You can always reach out to fitbit’s customer support for assistance, explore repair and replacement options under warranty or out of warranty, or troubleshoot the issue yourself using fitbit’s online self-help library.
Ensure to try every option and remain patient throughout the process. Rest assured, you’ll have your fitbit working in no time.
Frequently Asked Questions For Fitbit Charge 3 Screen Not Working
Why Is My Fitbit Charge 3 Screen Not Working?
Your fitbit charge 3 screen may not work due to damage or a software issue. Resetting can solve the problem.
How Can I Reset My Fitbit Charge 3?
To reset your fitbit charge 3, attach the charger and hold the button for 15 seconds until the screen flashes.
Can I Fix My Fitbit Charge 3 Screen Myself?
You can clean the screen with a soft cloth or try resetting the device. For hardware issues, contact customer support.
Will Fitbit Replace My Charge 3 If The Screen Is Broken?
Fitbit provides a one-year limited warranty that covers manufacturing defects and hardware issues, not accidental damage.
How Do I Prevent My Fitbit Charge 3 Screen From Breaking?
Avoid dropping your fitbit, remove it before engaging in high-impact activities, and consider buying a screen protector.
Conclusion
After going through various methods to resolve the issue of fitbit charge 3 screen not working, it can be concluded that the problem can be easily fixed in most cases. First, try restarting the device and resetting it to factory settings, as this often resolves the issue.
Another factor could be insufficient charging, so make sure to charge your device properly and not overcharge it. In case the problem persists, updating your fitbit app or contacting customer service can solve the problem. It is essential to take good care of your fitbit charge 3 to prevent any further damages.
With these tips in mind, enjoy tracking your daily activity without worrying about the device’s screen not working. It’s important to be aware of these simple fixes and take precautions to prevent similar problems in the future.